GOOD TO KNOW
FAQs
Helpful answers for a smoother shopping day.
Shopping and orders
Where do you deliver?
We currently deliver to the United Kingdom. The delivery options available for your address are shown at checkout.
How much is shipping?
Standard UK shipping is free. Priority UK shipping is £6.99. Your selected shipping method and total charge are shown before you place your order.
When will my order be sent?
We normally process orders in 2–4 business days. Delivery time begins after dispatch and depends on the shipping service and destination. If you need an arrival estimate before ordering, contact us.
How can I ask about my order?
Email contact@ohmamy.com with your order number, or use our contact form. We can help with the latest available order information.
Returns and support
Can I return an item if I change my mind?
For most UK online purchases, you can tell us within 14 days of receiving the item that you wish to cancel, then return it within another 14 days. Some legal exceptions apply. See our Returns & Exchanges policy for the complete process.
What if an item arrives faulty or incorrect?
Please contact us as soon as possible at contact@ohmamy.com with your order number and a description of the issue. Your statutory rights remain unaffected.
How do I contact Oh Mamy?
Email contact@ohmamy.com, call +44 7361 589852, or use our contact form.